Privacy Policy

1. Introduction

Welcome to AgileTechForge (ATF). We are a software development company headquartered at Blue Area, United Plaza, 3rd Floor, Office #10, Islamabad, Pakistan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, websites, and services ("Services"). Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and phone number when you contact us or register for a service.
• Company name, job title, and business information for enterprise clients.
• Any content, data, or files you upload while using our applications.

2.2 Automatically Collected Information

• Device identifiers (device type, operating system version, unique device ID).
• Log data (IP address, browser type, pages visited, time and date of visits).
• Usage data (features accessed, actions taken, crash reports).
• Location data (general location derived from IP address, or precise location only with your explicit permission).

2.3 Information from Third Parties

We may receive information about you from third-party services (e.g., Google Sign-In, Apple Sign-In) if you choose to authenticate through them. We only receive the data those services permit and that you authorize.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Process transactions and send related information.
• Respond to inquiries and provide customer support.
• Send administrative information such as updates, security alerts, and support messages.
• Analyze usage trends to improve our Services and develop new features.
• Detect, prevent, and address technical issues, fraud, or abuse.
• Comply with legal obligations.

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our Services (e.g., cloud hosting, analytics, payment processing) under strict confidentiality agreements.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of ATF, our users, or the public.
• With Your Consent: We will share your information with other parties when you give us explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS/TLS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Portability: Request transfer of your data to another service provider.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at support@agiletechforge.com. We will respond within 30 days.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features. We do not respond to "Do Not Track" signals at this time.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be processed and stored in countries other than Pakistan. By using our Services, you consent to such transfers. We take appropriate measures to ensure that your data is protected in accordance with this policy regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will provide a more prominent notice (such as an in-app notification or email). Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: